RETURNS & REFUNDS

Returns & Refunds

14 day no quibble returns:

We will happily exchange or refund items up to 14 days from the date of receipt. It must be returned to us in the original packaging and be in a saleable condition with all tags, labels etc still attached.

After 14 days and up to 28 days we will replace or refund defective items whatever you prefer.

Value Added Tax (VAT) Charges:

For all customers placing orders within the European Union, all item prices shown include Value Added Tax (VAT) at 20%. Are in GBP.

For customers outside of the European Union, the prices are displayed as being “VAT FREE”. This means that VAT is not included in the price. You will not have to pay us any VAT, but you may be asked to pay VAT or other import taxes when the item is imported into your country. Not all orders will be charged VAT, but you should be aware that there is a chance that you will be asked to pay this by your local Tax authority – the rules differ between countries and states so please check with your local customs authority what you may have to pay.

USA CUSTOMERS – US Customs have recently raised the Duty-free amount, so orders under $800 will not be liable for any duties or tax at all. These changes now mean it is even more economical to shop through Power To Edge

Power To Edge is a trading name Of Grate Interiors Ltd. Our company registration number is 07284176 our VAT Registration number 777657661

PayPal will accept and convert any currency you wish to use. 

 

Receiving Your Order:

It is crucially important that if your delivery requires a signature, that you check the box or package thoroughly before doing so. If the package is in any way damaged please refuse the delivery and contact us immediately. If it is damaged and you sign for it then you will not be able to claim a refund or insurance as you are certifying that the goods were received in good condition.

 

Warranty Claims

Faulty items that are under manufacturer’s warranty can be returned to us and if found to be faulty will be refunded or replaced, this is subject to inspection by the manufacturer. Please contact us for a returns authorisation before sending, if found not to be faulty then we may have to charge for any re-posting costs and will be unable to cover your return costs.

 

Guarantee:

All products sold Power To Edge are covered by a minimum 1-year Manufacturers Guarantee for defects in manufacture and materials. This does not affect your statutory rights. Most ski and snowboard equipment must be fitted and checked by an authorized dealer or similar expert and Power To Edge will not guarantee the safety of any product set up or fitting work done by any external third party

 

Terms and conditions

Welcome to powertoedge.co.uk website

Power To Edge is a trading name Of Grate Interiors Ltd.

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Power To Edge-Grate Interiors Ltd relationship with you in relation to this website.

 

Item Descriptions, Images and Pricing:

Errors and omissions accepted, Product images may occasionally differ from actual item due to colour variations from manufacturers and colour/size options. Power To Edge reserves the right to change descriptions, pictures and prices at any time and without prior notice. Every effort is made to ensure the accuracy of the website. Power To Edge will not be held responsible for costs incurred due to errors or omissions within the website.

 

Ski Binding Mounting:

We are happy to mount your bindings to your skis for you, but you must be aware of the following things if you select the ski mounting service:

  1. It is only available if you buy skis or bindings from us.
  2. You can’t cancel a ski order if we have already mounted the bindings to them
  3. If we do not have your boot, we cannot be held responsible if you select the wrong boot size or mounting point so please be very careful when doing this.
  4. It is impossible to set the forward pressure setting or toe height adjustment on your bindings without having the actual boot present. You MUST get them adjusted by a competent qualified binding technician with your boots present.

Very Important: You must get the forward pressure and toe height checked and or adjusted by an expert if we mount them for you. Power To Edge cannot be held liable for this or any injury occurred whilst using them.

Very Important: Skiing, Snowboarding and other associated activities are extremely dangerous sports and participating in them may lead to serious injury or death of yourselves and or 3rd parties. Power To Edge accepts absolutely no liability for any such injuries, deaths or other costs incurred as a result of said injuries whilst using products purchased from Power To Edge.